Shopify store infringement reporting

Shopify powers a large share of the copycat stores that target direct-to-consumer brands: a new domain, your photography, your product descriptions, a lower price and ads pointed at your audience. Shopify accepts copyright and trademark reports for merchant content, and the stores depend on payment providers and ad platforms that accept reports too.

We identify everything behind the store, file with Shopify under the correct basis, report the payment route and the ads, and request search delisting so the store stops appearing for your brand while reports are processed.

Common infringement scenarios

• A store reproducing your product pages wholesale
• Stores using your brand name in the domain or store name
• Dropshipping stores reselling your listings with your images
• Stores running Facebook or TikTok ads with your video creatives

What we need from you

• Store URLs and the specific pages copied
• Your original product pages and image files
• Trademark registration if the store uses your name
• Ad library links if you have found the ads

How the case is handled

1. 1
   Infrastructure identification

   Shopify confirmation, domain registrar, payment providers visible at checkout, and ad accounts.
2. 2
   Reports to Shopify

   Copyright report for copied content and trademark report where your mark is used.
3. 3
   Payment and ad reports

   Processor abuse reports with the evidence pack; IP reports for each ad.
4. 4
   Search delisting and monitoring

   Google and Bing removal requests for store URLs; monitoring for relaunch on new domains.

What this service does not guarantee

• That Shopify or a processor will act on a particular store
• That the operator will not relaunch on another domain or platform
• Refunds for customers who bought from the copycat

Frequently asked questions