Online reputation management

Reputation work has a credibility problem because so many vendors promise removals they cannot deliver. Review platforms remove reviews that violate their policies: fake, paid, competitor-written, off-topic, harassing, from former employees or otherwise in conflict with the rules. A genuine customer's honest complaint stays.

Our approach is to assess each item against the relevant policy or law, report what qualifies with proper evidence, help you respond to what does not, and build a stronger, accurate search presence so a single page does not define your business.

Common infringement scenarios

• A wave of one-star reviews with no matching orders
• Reviews from competitors or former employees
• Defamatory posts and articles that rank for your name
• Complaint-site pages with false claims
• Negative results that dominate a founder's name

What we need from you

• Links to each review, post or result
• Why you believe each one violates policy or law, with evidence (order records, employment records, timelines)
• Your authentic business details and profiles
• Previous responses or correspondence

How the case is handled

1. 1
   Item-by-item assessment

   Policy or legal basis for each review or page, with an honest verdict.
2. 2
   Reporting

   Evidence-backed reports through the platform's review-reporting or legal channels; appeals where available.
3. 3
   Response strategy

   Drafted responses for items that will stay, focused on future customers rather than the reviewer.
4. 4
   Search presence

   Accurate owned and third-party content strengthened so results reflect reality.

What this service does not guarantee

• Removal of genuine reviews or accurate reporting
• Any particular search ranking
• Outcomes of defamation claims, which need legal advice

Frequently asked questions